At LashDerma, we offer a 100% Satisfaction Guarantee to ensure a smooth and worry-free experience for every customer.
What We Guarantee: If your order is damaged, delayed, or only partially received, we will either reship your order or issue a full refund. In the event of a partial order, you will be refunded for the items not received, and you will only be charged for the items delivered.
Shipping Time: Orders typically take 10 to 15 business days for delivery.
Missing or Delayed Orders: If you have not received your order, or if there is a notification of a hold, delay, or return to sender, please contact us right away. For the quickest resolution, we recommend submitting a support ticket via our Refund Section.
Contact Us: For any questions or concerns about your order, feel free to reach out to us at: admin@lashderma.com
We are committed to resolving any shipping-related issues promptly to ensure your satisfaction.