At LashDerma, your privacy is our highest priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website. By accessing and using our site, you consent to the practices outlined in this policy.
1. Information We Collect
We collect two main types of information from you:
- Personal Information: This includes data you provide directly to us when creating an account, placing an order, or engaging with our website. This may include your name, email address, phone number, delivery address, and payment details.
- Non-Personal Information: We also automatically collect information about how you interact with our website, such as your browser, device, IP address, and browsing patterns. This helps us enhance your experience and improve our website.
2. How We Use Your Information
We use the data we collect in various ways to improve your experience and ensure smooth transactions:
- Order Fulfillment: Personal details are required to process your orders, arrange shipping, and communicate about your order status.
- Account Management: If you create an account, we store your information to make future checkouts faster, maintain your order history, and provide a personalized shopping experience.
- Communication: We use your contact details to notify you of order updates, promotions, product availability, and other important information. You can opt-out of marketing communications at any time.
- Site Improvement and Customization: We use non-personal data to optimize your browsing experience, improve our content, and tailor recommendations to your preferences.
3. Registration & Checkout Process
When making a purchase or creating an account, you will be asked to provide necessary information like your name, address, and contact details. This is required for payment processing and order fulfillment. If you prefer not to create an account, you can still check out as a guest but may be prompted for the same information.
4. Cookies and Tracking Technologies
To improve your experience on our site, LashDerma.com uses cookies and similar tracking technologies. These technologies help us:
- Remember your preferences, such as language or location.
- Analyze your browsing behavior to improve content and product recommendations.
- Enhance website performance and reduce loading times.
You can control or disable cookies through your browser settings, but please note that this may affect certain features of the site.
5. Log Files & Analytics
We automatically gather information such as your IP address, browser type, and pages visited on our site. This data is stored in log files and helps us analyze trends, track user movement on the site, and improve functionality.
6. Age Restrictions
LashDerma.com is intended for individuals aged 18 and over. We do not knowingly collect or solicit personal information from individuals under the age of 13. If we discover that we have collected such information, we will take immediate steps to delete it.
7. Product Reviews & Customer Feedback
We encourage customers to leave reviews and feedback on products they’ve purchased. Reviews may be linked to your account or email and could be visible to other customers. You can submit anonymous feedback if preferred. Please note, reviews might also be used for promotional purposes.
8. Data Security
We employ advanced security measures to protect your personal data, including encryption and secure server protocols. However, while we take reasonable steps to safeguard your information, no online transmission or storage method is 100% secure. We cannot guarantee absolute security but strive to maintain the highest level of protection.
9. Third-Party Services
We may share your personal data with trusted third-party services to help us process orders or perform business functions, such as payment processors, shipping services, and marketing providers. These third parties are required to handle your information solely for the purposes it was provided and to keep it confidential.
We may also use analytics services like Google Analytics to understand how users interact with our site, which helps us enhance the user experience.
10. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can access and update your personal details through your account settings at any time.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe via the link in our emails or contact us directly.
- Delete Your Account: If you wish to stop using our services, you can request account deletion. Please note that we may retain some information for legal or business purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your data.
12. Contact Us
If you have any questions or concerns about how we handle your personal information, please reach out to us at: admin@lashderma.com
By using LashDerma.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please refrain from using our website.